Privacy Policy

Welcome to Quick2Host ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services and website.

1. Information We Collect

1.1 Personal Information

When you register for our services or contact us, we may collect:

• Name and contact information (email address, phone number, postal address)
• Account credentials (username and password)
• Billing and payment information (credit card details, UPI ID, banking information)
• Business information (company name, GST number if applicable)
• Government-issued identification (for verification purposes)

1.2 Technical Information

We automatically collect certain technical data:

• IP addresses and domain names
• Browser type and version
• Operating system information
• Server logs and usage statistics
• Cookie data and website analytics
• Device information and location data

1.3 Service Usage Data

• Hosting account activity and resource usage
• Customer support interactions and communications
• Website content uploaded to our servers
• Email communications through our servers

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our hosting services
• Account Management: To create and manage your hosting account
• Billing & Payments: To process payments and send invoices
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To detect, prevent, and address security threats and fraud
• Communication: To send service updates, promotional offers, and important notices
• Compliance: To comply with legal obligations and enforce our terms of service
• Analytics: To analyze usage patterns and improve our services

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We share data with trusted third-party service providers who help us operate our business:

• Payment processors (for billing and transactions)
• Data center providers (for hosting infrastructure)
• CDN and security services (Cloudflare, etc.)
• Email service providers
• Customer support platforms

3.2 Legal Requirements

We may disclose information when required by law:

• To comply with court orders, subpoenas, or legal processes
• To protect our rights, property, or safety
• To investigate fraud or security incidents
• To cooperate with law enforcement authorities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement robust security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure data centers with 24/7 monitoring
• Firewalls and DDoS protection
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Encrypted backups and disaster recovery plans

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records (typically 7 years for financial data)

After your account is closed, we may retain certain information in archived form for legal compliance and backup purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You can access and update your account information through your control panel or by contacting our support team.

6.2 Data Portability

You can request a copy of your data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your personal data, subject to legal retention requirements.

6.4 Marketing Communications

You can opt-out of promotional emails by clicking the "unsubscribe" link in any marketing email or updating your preferences in your account settings.

6.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website performance and user experience

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and choices

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after changes indicates acceptance of the updated policy.

11. Compliance with Indian Laws

Quick2Host complies with applicable Indian data protection laws, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Other relevant Indian privacy regulations

Acknowledgment: By using Quick2Host services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.